Palm Dental Professionals, PLLC

Information We Collect

We may collect the following categories of information:

Contact Information

If you contact us through our website, forms, phone, or email, we may collect:

• name
• phone number
• email address
• mailing address
• appointment request details
• insurance-related information when voluntarily provided

Website Activity and Technical Information

We may collect technical information regarding your use of our website, including:

• IP address
• browser type
• device type
• pages visited
• website interaction data
• cookies and analytics information

This information helps us improve website performance, patient experience, and communication.

Payment Information

If payments are made electronically, payment processors may collect billing and payment information necessary to complete transactions.

Palm Dental Professionals, PLLC does not store full credit card information on its website.

How We Use Information

We may use information collected to:

• respond to appointment requests
• communicate regarding treatment and scheduling
• provide billing and payment information
• improve our website and patient experience
• improve office operations and customer service
• maintain website security and functionality
• comply with legal and regulatory obligations

We do not sell personal health information.

SMS/Text Messaging Privacy

If you consent to receive SMS text messages from Palm Dental Professionals, PLLC, messages may include:

• appointment reminders
• scheduling updates
• treatment follow-up
• billing notifications
• general office communication

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying STOP.

Reply HELP for assistance.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties.

Information Sharing

We may disclose information only as necessary:

With Service Providers

We may work with trusted service providers who assist with:

• website hosting
• appointment systems
• payment processing
• communication systems
• business operations

These providers are required to protect your information and may only use it for services performed on our behalf.

As Required by Law

We may disclose information when required by law, including:

• court orders
• subpoenas
• regulatory compliance
• fraud prevention
• protection of legal rights

Business Transfers

If our business structure changes through sale, merger, or reorganization, information may be transferred as permitted by law.

Cookies and Analytics

Our website may use cookies, analytics tools, and similar technologies to improve website functionality and user experience.

These tools help us understand website traffic and improve patient communication and website performance.

You may adjust your browser settings to limit cookies; however, some website functions may be affected.

Data Security

We apply administrative, technical, and organizational safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.

While no system can guarantee absolute security, we take reasonable steps to protect your information.

Data Retention

We retain identifiable information only as long as necessary for business, legal, regulatory, and patient care purposes.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Updated versions will be posted on our website with the revised effective date.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Palm Dental Professionals, PLLC
224 Chimney Corner Lane, Suite #3022
Jupiter, FL 33458

Phone: 561-404-4325
Fax: 561-448-1778
Email: info@palmdentalpros.com
Website: www.palmdentalprofessionals.com